Privacy Policy

1. Data Controller
VELLA Luxury Services – G. Bischler
Im Langstuck 16
8044 Gockhausen
Zurich, Switzerland
vip@vellaluxuryservices.ch
Phone: +41 43 543 15 69

2. Data We Collect
– Contact inquiries: When you contact us via the contact form, we store your name, email address, phone number, and message in order to respond and process your request.
– Technical data: When visiting our website, we automatically collect your IP address, date, time, and technical information (e.g., browser type) to ensure the security and stability of our website.
– Payment information: If you book one of our services, we only process the data necessary to complete the payment. This information is securely transmitted directly to our payment providers (e.g., Payrexx, credit card companies).

3. Cookies
Our website uses only technically necessary cookies to ensure proper functionality and to save your preferences.

According to the revised Swiss Data Protection Act (revDSG), a cookie banner is not required for websites directed solely at the Swiss market.
We do not use any marketing or tracking cookies.

4. Purpose and Disclosure
Your data is used exclusively to contact you, provide our services, and ensure the secure operation of our website.

Data is only shared with third parties when necessary for these purposes (e.g., payment or IT service providers) or when required by law.

5. Retention and Security
We store your data only as long as necessary to fulfill the stated purposes or as required by legal retention obligations.

After this period, your data will be securely deleted.

6. Your Rights
You may request access to your stored personal data at any time and request correction or deletion.

Please contact us using the contact details provided above.

7. Changes
This privacy policy may be updated from time to time.
The version published on our website is always the valid one.